Complaints

We strive to ensure that all the experiences our customers have with us are outstanding, but we also understand that, at times, we may fall short. If you want to raise a complaint, here is the process.

Complaints Procedure

If you’ve got a complaint here’s what to do

At motorscan, because every customer is important to us we aim to provide a quick, courteous, and fair resolution to any customer complaint.

If something isn’t right then we want to hear about it so we can get it resolved for you as quickly as possible. In order to make a complaint you can contact us by one of the following methods:

Phone: 0333 567 5637

Email: [email protected]

In Writing: MS Motoring Limited, International House, 64 Nile Street, London, England, N1 7SR

Complaints Procedure