Contact Us
Whether you have a specific query (or a more general one), we’re here to help. Get in touch with us the way that’s easiest for you.
Help & Support
You can reach us through three options: email, helpdesk, or telephone. We are most efficient via email, but the option to call is available if needed.
Email us at [email protected]. We aim to respond as soon as possible, typically within 48 hours.
Helpdesk
If you prefer, you can use the helpdesk form below to submit your query. For quicker assistance, you may also find answers in our FAQ and knowledge base, which cover common questions and issues.
Telephone
Lines open Mon–Fri 9am–5pm and Sat 9am-2pm. Sun – Closed
0333 567 5637
Submit a ticket or query below
Please use the form below to submit your query or request. We aim to respond within 48 hours or sooner.
Complaints Procedure
If you’ve got a complaint here’s what to do
At motorscan, because every customer is important to us we aim to provide a quick, courteous, and fair resolution to any customer complaint.
If something isn’t right then we want to hear about it so we can get it resolved for you as quickly as possible. In order to make a complaint you can contact us by one of the following methods:
Phone: 0333 567 5637
Email: [email protected]
In Writing: MS Motoring Limited, International House, 64 Nile Street, London, England, N1 7SR